1.    NEO was established in July of 2008. We are committed to providing our clients with one-on-one services in a relaxing and modernized environment. We carry brand name cosmetics and skin care products. NEO is located in Hamden , CT.

 

Our Facility

Take a look around our place. 

Our Staff

 

Fortuna

Fortuna has owned and operated NEO for over 10 years. In that time, she's served as the spa's lead cosmetologist, as well as an image consultant for hundreds of loyal clients. Fortuna takes a unique approach to meet her clients image goals, focusing on highlighting beauty through inner and exterior attributes. She is a certified Xtreme Eyelash stylist with thousands of procedures under her belt. 

Contact Fortuna

 
 
 

BIANCA

Bianca is NEO's esthetician. She's been with the company for over 5 years and is known for her eye brow waxes and facials. Her specialties include lash lifts and brow laminations.

 

Our Policy

Busy season has arrived... we advise all of our clients to book ahead of time to assure your appointments. 

 

In order for our business to run smoothly, we ask that our clients respect and follow the following guidelines:

  • Credit card information will be taken over the phone when booking your appointment.

  • A 24-hour cancellation notice is required. In the case of a 24-hour cancellation, a 50% service fee will be charged to your credit card

  • ’No-showing’ your appointment will result in a 100% service fee charged to your credit card.

  • Returned checks will result in a $30 fee.

  • Although we love children, we are unable to supervise them during your visit. Please make arrangements for them.

  • We cannot be responsible for personal belongings left behind. 

  • Gratuities are accepted for our services and are greatly appreciated (18-20% is standard). Cash and checks only.

  • Prices are subject to change without notice.

  • We ask that all phones be turned of before entering the spa. This ensures our guests a relaxing, tranquil experience.

Returned Policy

  • All products may be returned within 15 days with a receipt. Products must be unopened and undamaged.

  • We do provide testers for all products. Due to this policy, please be aware of all ingredients in each product.